Workday & Dayforce SME ID: 2836

Role Purpose

The Workday & Dayforce SME will support the Okta to Microsoft Entra ID transformation as part of the Lifecycle & Workflow workstream. The role will contribute to a controlled, governance-led migration that protects business continuity, validates rollback readiness, and prepares the future-state environment for operational ownership.

Key Responsibilities

• Validate Workday and Dayforce as authoritative HR sources and map lifecycle events and attributes.
• Define source-of-truth rules, data ownership, employee status handling and exception scenarios.
• Support integration design for joiner, mover, leaver, contractor and organizational changes.
• Coordinate HR data validation, lifecycle testing and defect resolution.
• Document dependencies, controls and support procedures for operational handover.

Required Experience and Skills

• Workday and/or Dayforce integration experience
• HR data, worker lifecycle and organizational attributes
• Identity provisioning and integration patterns
• Data mapping, validation and exception handling
• Collaboration with HR, IAM and application teams

Key Deliverables

• HR source and attribute mapping
• Lifecycle event requirements
• Integration validation evidence
• HR dependency and exception register

Success Measures

• Assigned deliverables are completed to agreed quality and governance standards.
• Risks, dependencies, defects and decisions are identified early and managed transparently.
• Testing, evidence, rollback and operational-readiness requirements are completed before production progression.
• Knowledge is transferred through clear documentation, walkthroughs and support enablement.

Preferred Profile

Bachelor’s degree or equivalent practical experience in information technology, engineering, cybersecurity, program delivery or a related discipline. Relevant Microsoft, Okta, IT service management, security, change management or project management certifications are advantageous based on the role.